We aim to provide a stable, secure, homely environment for all our service-users, ensuring each service-user is regarded as a person in their own right, with individual needs. We achieve this through committed care teams offering choice, respect, dignity and by promoting our service-users self independence in every area of home life and personal care.  

The routine within the home is structured around the individual needs and wishes of the service-users. Service-users are fully involved in the planning of their support, and Homes have an effective keyworking system enabling service-users to make as many decisions as possible about the running of the Home. Everybody has individual daytime activities which vary from day to day, chosen by the service-user and supported by staff.  Service-users access community facilities either by the Home’s own transport or by public transport.  

There is one Keyworker to each service-user. They are responsible for taking a special interest in the person they are keyworking and into all aspects of their life. Keyworkers support the individual they are working with in developing programmes of support to meet identified needs and individual aspirations through techniques such as  person-centred planning.  

All service-users’ rooms are decorated in colours of their own choice and where appropriate they take responsibility for keys to their room and the house, and help with household tasks.  

Family and visitors are welcome at any time and privacy for visits is given.   

Residential Services  

This is a semi-detached three-bedroom house sited in a quiet residential area five minutes walking distance from several bus routes. Facilities include one downstairs bedroom, a lounge/dining room, kitchen, laundry room, a downstairs bathroom, including shower, an upstairs bathroom and a sleeping-in room/office.  

Lowdell Close is a home providing care for four young people who each have a learning difficulty and additional physical disabilities.  The house is situated about five minutes’ car journey from the town centre.   

Facilities include four bedrooms, a lounge, dining room, kitchen, utility room, relaxation/therapy and sleep-in room, office, two assisted shower rooms, one assisted bathroom and one unassisted shower room. Access within the home is suitable for wheelchair users and there is a lift to the first floor.  

This is a purpose-built home providing support for seven service-users, some of whom also have physical or sensory disabilities or mental health needs.  

The Home is situated within a multi-cultural community,  with a mosque one side and a public house the other.  There are also local shops nearby.  The town centre is approximately two miles away, as are the GP Surgery, dental and chiropody clinics, day services and Community Team.  

Due to the high level of support needs, there is a minimum of three staff on duty, and two waking night staff.  

Firs is a seven-bedded residential bungalow for middle to elderly people with learning disabilities and complex support needs.   

Facilities within The Firs comprise of lounge with TV, video, dining room, kitchen, laundry room, two bathrooms, one with level shower and hoist, one small toilet, seven single bedrooms with built-in wardrobes, one wash hand basin, TV point, bed, dresser, locker/bedside table, chair and call system.  

The surroundings of The Firs consists of a very large garden with patio, fruit trees and parking facilities.  The garden is maintained on a regular basis.  

Hewlitt opened in March 1993, as a seven bedded chalet bungalow for elderly people with learning disability.  In June 2000 an extension was completed and Hewlitt is now able to offer accommodation for eight people.  

On the ground floor the facilities comprise: Lounge with TV and video, dining room, kitchen, laundry room, one toilet (suitable for a wheelchair user), shower and ceiling tracking for hoist) and six single bedrooms, all with built-in wardrobes, wash hand basin, bed, bedside table, chest of drawers, chair and call system.  

On the first floor (accessible by stairs and Stannah Chair Lift) there are two further single rooms (equipped as previously stated) and a meeting room.  

Tanners is a purpose built detached bungalow set in its own extensive grounds.  Built in 1993, Tanners is furnished to reflect and promote the personal and individual choices of the residents.  Tanners is registered to accommodate seven physical disablement/elderly people with learning disabilities, and specialises in Alzheimer’s/dementia care.  

Sewells is a purpose built bungalow, opened in December 1996 and is home to seven older adults with a learning difficulty. Sewells caters for special needs such as physical, dementia and specialist dietary requirements.  

Rose Vale was opened in March 1998 and is a purpose built bungalow catering for eight people of both sexes and of varying degrees of ability. Facilities include one large bathroom with bath, shower unit and toilet, one smaller bathroom with bath and toilet, one separate toilet, and a large garden with extensive patio area.  

   

This is a large two-storey Edwardian house, that has been specially adapted to provide accommodation for seven service-users.  In addition some service-users have various degrees of physical disabilities. Due to the high level care needs, there are a minimum of 3 staff on duty and 2 waking night staff.  

The ground floor has two bedrooms and a specially adapted bathroom and toilet.  The first floor has five bedrooms and an assisted bathroom.  There is a lift which enables access to both floors. The Home is equipped with portable tracking hoists, bath aids and a lift with access between the ground and first floor.  

Domiciliary Services  

Abbey House is a four storey Georgian style house containing five self contained flats, four of the flats are occupied by service-users and the fifth by staff, accommodating seven service-users of either sex with learning disabilities, and providing twenty-four hour support for service-users with high support requirements,  situated close to a fashionable part of West London and within easy reach of shops.  

Each flat comprises of a lounge, dining room, kitchen and 2 bedrooms (except the single-bedded).  

Facilities include a communal hallway to individual flats which are situated on different levels of the home. The communal laundry room is based on the ground floor which has a washing machine and tumble dryer. Each flat comprises of a through lounge and dining room, a kitchen and 1 large bathroom with a bath/shower unit and toilet and 2 bedrooms, except for the single-bedded flat.  

Each flat has its own safe for personal belongings of value and a storage cupboard.  

We support three people in two separate flats with close access to a range of excellent shopping and leisure facilities.