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LOT - Life Opportunities Trust - logo
Call us: 01923 299770
Email us: info@lot-uk.org.uk

SUPPORT CARE EMPOWER

Privacy Policy

Introduction:

This is our new, updated privacy policy.

We are Life Opportunities Trust, a charity based in the South of the UK, specialising in quality housing and support to people with disabilities, enabling them to achieve greater independence and control over their own lives.

At Life Opportunities Trust, we are committed to respecting your privacy and protecting your personal information.

We promise to respect all personal information that you share with us, or we receive from other organisations, and keep it safe. We will be clear when we collect your personal information and we will not do anything you would not reasonably expect us to.

This privacy policy, together with our terms and conditions and cookies policy, will explain how and why we use your personal information, to ensure you remain informed and in control of your information.

All data is collected and processed in accordance with current GDPR and Data Protection Legislation.

Our registered charity number is 1045150.

Data:

We collect data from you through our online form, specifically on our ‘Contact us’ and ‘donation’ pages. Through this we collect personal details such as your name and contact information, as well as any additional information you wish to provide to us within the content of your message. If you wish to make a donation to Life Opportunities Trust, you will be asked to either send donations to our office or to download a gift aid form. Any information provided through these methods will be used for this purpose only.

Purpose:

With your consent, we collect this data to allow us to process your query or application to contact you with news updates or contact you to discuss feedback. We will not use this information for marketing purposes unless you have positively opted-in to receive such notifications.

Security:

After submitting your information via our website, it is stored on secure servers supplied by our website hosts, Artena. Notifications are automatically sent via email to a password protected staff account at Life Opportunities Trust. A staff member will be able to log on to the secure servers, using their password, to view and process these enquiries.

 

Sharing:

We do not share personal details with any external agency or organisation without your prior knowledge and express consent. The only exception to this would be to law enforcement agencies if required.

Storing and Retention of data:

Any submitted data through the website, is stored within the Life Opportunities Trusts password protected company email. For enquiries and applications, we retain your data for a period not longer than 12 months from when the data is received by Life Opportunities Trust.

Subject Access Requests / Your Legal Rights:

You have the right at any time to contact us to request to review all data we are storing which relates to you in any way. You are able also to change your contact preferences or to request that we remove all data we have relating to you. All requests received will be actioned within 28 working days. These requests should be emailed directly to us at: info@lot-uk.org.uk. Alternatively you can put this request in writing and send it to us at:

Life Opportunities Trust

Office Suite,

96 The Crescent,

Abbots Langley,

Hertfordshire,

WD5 0DS

 

Updates or changes to the Privacy Policy:

We reserve the right to make changes to this Privacy Policy. Each time you visit this site, you should check this Privacy Policy to check that no changes have been made to any sections that are important to you. The latest version of our Privacy Policy will always be available on our website.

It there are any major changes to our Privacy Policy, we will add a notice on our website or contact you by email (where appropriate).